Ownership
Your records are yours.
You own your patients' records. Fluence holds them for you as a custodian, never as the owner.
Export
Take everything, anytime.
Export your full record set, including notes, documents, claims and payments, whenever you want, at no charge.
No lock-in
Leave with everything.
If you leave Fluence, your patients and data go with you. No exit fees, no hostage data, no fine print.
No cut
Your revenue stays yours.
Fluence is a flat monthly price. We never take a percentage of your collections, so we never profit from how you code.
Privacy and HIPAA
- We sign a Business Associate Agreement with your practice before any patient information enters Fluence.
- Every vendor that touches patient data is under a BAA, including our cloud hosting and e-prescribing partners.
- Patient information is encrypted in storage and in transit. Sensitive fields such as names, birth dates and insurance IDs are individually encrypted.
- Each practice's data is walled off from every other practice at the database level.
- Every access and change is recorded in an audit log that cannot be edited or deleted.
- Signed notes cannot be altered. Corrections are made as dated addenda, the way the medical record should work.
How Fluence uses AI
- Your patients' data is never used to train AI models.
- Speech recognition runs on servers we control, inside our HIPAA boundary, not through a consumer AI service.
- AI drafts; you decide. You review and sign every note, prescription and code. Fluence never signs, sends or bills anything on its own.
- It refuses to guess. Anything you didn't say stays visibly unknown and is asked at read-back, never filled in.
- It never raises a code on its own. Every billed code traces to the words that justify it.
Trying it is low-risk
Run it in parallel first. Keep your current EMR while you try Fluence on a handful of patients a day. Compare the notes, codes and claims side by side, and switch only when you trust it.
Starting a new practice? There's nothing to migrate. You start clean on day one.
Fluence is in development and not yet available for clinical use. Founding practices will sign these commitments as part of their agreement. Questions? Email the founder directly.